Policies
All appointments require a $30 non-refundable deposit to secure your spot by E transferring amber@bearbeautystudio.ca or through online booking .
​At Bear Beauty I value your time and strive to provide the highest quality of service to each client. To ensure I can accommodate all guests effectively, and respectfully I have implemented the following policies
​Cancellations/Rescheduling
I kindly ask for a minimum 12 hours notice for any cancellations or rescheduling. Cancellations or changes to your appointments can be made via
• phone call at 613-893-4907
• text message at 613-893-4907
• Online through my booking app
• or in person during regular business hours
​
If you cancel or reschedule your appointment BEFORE
12 hours notice you will lose your deposit. In order to rebook, you will be required to pay another booking deposit.
​
Running late?
If you were more than 15 minutes late for your appointment, I may not be able to accommodate your FULL service or may need to reschedule. This will be treated as a late cancellation that results in the loss of your deposit.*** I understand emergencies and life can happen in the event of illness or other unavoidable circumstances. Please contact me as soon as possible to see if I have availability to complete your service or need to reschedule.
​
NO Shows
Clients who miss their appointments without prior cancellation will be considered a "No-Show" and charged 100% of the scheduled service fee. Clients with repeated no-shows may be asked to pre-pay in full for future services or could face booking restrictions. Thank you for your understanding.​​
Right to Refuse Service
​
Healthy and Safety Risks
• A client shows signs of a contagious illness, example open wounds, warts, nail or skin infections, cold/flu symptoms• Client’s nails are skin are in a condition that could be aggravated by a service, or that I am not licensed to treat.
​
Inappropriate Behavior
• Offensive language, discrimination, or harassment of any kind
• Aggressive or violent behaviour
• Refusal to follow salon policies, or respect the salon environment3 Repeated No-show Or Late Cancellation
• anyone more than 15 minutes late for an appointment​
​
